Foundations van ITIL V3
Note: This book is available in several languages: Dutch, English, French, Spanish.<br/><br/>Het best verkochte handboek over ITIL<br/><br/>Dit boek is, met ... »

Continual Service Improvement Based On Itil V3
Continual Service Improvement Based On Itil V3 »

Frameworks For It Management
a pocket guide. ITSM Library. »

Itil / 2011 Das Taschenbuch
Best practice. »

ITIL V3
Note: This pocket book is available in several languages: English, German, French, Dutch.Deze Pocket Guide is een beknopte samenvatting van ITIL versie 3. E... »

Service Design Based On Itil V3
a management guide. Best practice. »

Foundations of IT Service Management
Intended to serve as an introduction to the field of IT Service Management anda selection of the core books in the IT Infrastructure Library ITIL and aselfst... »

Service Operation Based On Itil V3 (spanish Version)
 »

Service Transition Basierend Auf Itil - V3 ? Eine Management Guide
 »

Les Fondamentaux De Itil - V3
 »