IT Service Management best practices
It Service Management Best Practices / 1 »

Release And Control For It Service Management
This book covers the following ITIL processes: Configuration Management, Release Management Change ManagementA PRACTITIONER GUIDE aims at helping the reader ... »

It Service Management Based On Itil V3 - Pocket Guide, English Version
pocket guide. This really popular pocket guide is a quick, portable reference tool... »

Service Design Based On Itil V3 Management Guide
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Frameworks for IT management
An independent and vendor neutral guide to the wide range of management frameworks which are now available, and of particular relevance to IT service manager... »

Itil® V3
guide de poche. Best practice. Ce guide prsente de manire simple et concise le contenu des cinq... »

Foundations Of Itil - V3
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for ... »

Diseno Del Servicio Basada En Itil(r) V3
guia de gestion. The Management Guides are a concise summary of the `Foundations of IT... »

Foundations of IT Service Management op basis van ITIL
ITSM Library. »

Itil® Pocket Guide
a pocket guide . Best practice. Since 2001 the Van Haren Publishing ITIL Pocket Guides have helped... »