Service Design Based On Itil V3 Management Guide
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Foundations Of Itil - V3
The ITIL V3 approach is covered with all the ITIL Lifecycles. It has split out all the processes and descrbes them in detail, this means that it is easy for ... »

Foundations Of Itil 2011 Edition
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Service Transition Based On Itil V3
Service Transition Based On Itil V3 »

Gestión De Servicios De Ti Basada En Itil® V3
guia de bolsillo. Previously known as: ''IT Service Management based on ITIL V3 - A... »

IT service management / Australian version
an introduction »

Itil / 2011 Edition
das Taschenbuch. Die ITIL Taschenbcher von Van Haren Publishing besitzen einen... »

Foundations van ITIL V3
Het best verkochte handboek over ITILDit boek is, met zijn voorgaande edities, al jaren het toonaangevende boek over ITIL. Het boek heeft zijn plaats verdien... »

Gestion De Servicios Ti Basado En Itil V3
Guia de Bolsillo »

ISO/IEC 20000
ISO/IEC 20000
A POCKET GUIDE
The goal of this pocket guide is to provide an easy to read document that explains the nature, content and aim of ISO/IEC 20000.... »