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Ivanka Menken

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Itil Practitioner Release And Control (Iprc) All-In-One Exam Guide And Certification Work Book; Cmdb And It Service Management With Change Management, Release Management And Configuration Management, Second Edition
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Mastering It Service Management
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Web Analytics Complete Certification Kit - Core Series for It
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Itil V3 Service Capability Ppo
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Social Media Guidance - Real World Application, Templates, Documents, and Examples of the Use of Social Media in the Public Domain. Plus Free Access T
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Itil V3 Service Strategy Demand Management Of It Services Practical And Complete Handbook
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The Business Relationship Management Handbook - The Business Guide To Relationship Management; The Essential Part Of Any It/Business Alignment Strategy
The Business Guide to Relationship Management; the Essential Part of Any IT/Business Alignment Strategy »

Cloud Computing Virtualization Specialist Complete Certification Kit - Study Guide Book and Online Course - Second Edition
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Itil V3 Foundation Complete Certification Kit
2009 Edition Study Guide Book and Online Course »

Ivanka Menken

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