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It Service Management Based On Itil V3 - Pocket Guide, English Version
It Service Management Based On Itil V3 - Pocket Guide, English Version
pocket guide. This really popular pocket guide is a quick, portable reference tool... »
 
 
 
 
 

Iso/iec 20000 Guía De Bolsillo
Iso/iec 20000 Guía De Bolsillo
guia de bolsillo. ITSM Library. A quick and accessible to a universally adopted standard. This standard... »
 
 
 
 
 

Implementing Iso/Iec 20000 Certification - The Roadmap
Implementing Iso/Iec 20000 Certification - The Roadmap
the Roadmap »
 
 
 
 
 

Foundations of Itil 2011 / 2011
Foundations of Itil 2011 / 2011
Best practice. »
 
 
 
 
 

Service Strategy Based On Itil V3
Service Strategy Based On Itil V3
a management guide. Best practice. »
 
 
 
 
 

Foundations of IT Service Management op basis van ITIL
Foundations of IT Service Management op basis van ITIL
ITSM Library. »
 
 
 
 
 

Fundamentos De Itil - V3
Fundamentos De Itil - V3
 »
 
 
 
 
 

IT service management / Canadian version
IT service management / Canadian version
an introduction »
 
 
 
 
 

Mejora Continua Del Servicio Basada En Itil(r) V3
Mejora Continua Del Servicio Basada En Itil(r) V3
The Management Guides are a concise summary of the `Foundations of IT... »
 
 
 
 
 

Service Transition Based On Itil V3
Service Transition Based On Itil V3
Service Transition Based On Itil V3 »