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Assessing Service Quality
Assessing Service Quality
Satisfying The Expectations Of Library Customers »
 
 
 
 
 

Records Management and the Library: Issues and Practices
Records Management and the Library: Issues and Practices
Issues and Practices »
 
 
 
 
 

U.S. Government on the Web
U.S. Government on the Web
Getting the Information You Need »
 
 
 
 
 

The Next Library Leadership
The Next Library Leadership
Attributes Of Academic And Public Library Directors »
 
 
 
 
 

Records Management and the Library
Records Management and the Library
Issues and Practices »
 
 
 
 
 

8.4
8.4
 »
 
 
 
 
 

Evaluation and Library Decision Making
Evaluation and Library Decision Making
 »
 
 
 
 
 

Federal Info Policies In The 1980s
Federal Info Policies In The 1980s
Conflicts and Issues »
 
 
 
 
 

United States Government Information
United States Government Information
United States Government Information »
 
 
 
 
 

Convergence and Collaboration of Campus Information Services
Convergence and Collaboration of Campus Information Services
Convergence and Collaboration of Campus Information Services »