Best Practice
Highlights best practice in innovation by bringing together practitioners and researchers in this field. »

Deming And Juran
Gift to the World »

Total Quality Management
A Pictorial Guide for Managers »

Benchmarking For Best Practice
This work presents an integrated, strategic appraisal of how benchmarking impacts on organizational activities and performance. The book describes TQM concep... »

Effective Management of Benchmarking Projects
This work deals with the application of benchmarking. It gives real examples of effective applications from such companies as Rank Xerox, D2D, The Post Offic... »

Effective Benchmarking
Learning From The Best »