Jim Champy on What's Really Working in Business (Collection)
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The Pull of Customers, The Push of Processes
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Compete by Changing
How Shutterfly Succeeded on a New and Larger Playing Field »

The Arc Of Ambition
Defining the Paths of Achievement »

Simplifying Complexity
How Go Daddy Met Its Customers'' Unmet Needs »

Compete by Bursting the Bubble
How MinuteClinic Met the Unmet Health Care Needs of Millions-Cheaply and Conveniently »

Pull of Customers, The Push of Processes, The
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Reengineering Health Care
A Manifesto for Radically Rethinking Health Care Delivery »

Averting the Financial Collapse of Our Health Care "System"
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Piggybacking to Success
Jibbitz Accessorizes Crocs »