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Juran's Quality Handbook This book provides a comprehensive body of knowledge needed to engineer and manage for quality into the 21st century. Expert contributors from around the glo... »
Curing Health Care Curing Health Care describes how healthcare organizations can apply modern quality assurance methods to help recapture control in a time of frustration and s... »
Modern Methods for Quality Control and Improvement This text provides a single source for information on both the structure and management of quality systems and the use of statistics to control and improve q... »