Boek
A practical, pragmatic workbook packed with hints and tips designed to help managers put knowledge management into action in their organizations, this second edition includes new material on implementation and practice, as well as a CD-ROM with tools and exercises.The first generation of knowledge management has come and gone. The second generation which promises both deeper insights and greater impact, will be less about data and more about the social nature of knowledge, less about ‘capture and retrieval’ and more about innovating and sharing, and ultimately more about know-how rather than know about - the only knowledge that matters in any pragmatic institution. Chris Collison and Geoff Parcell show how new ideas and tools are making working and learning inseparable. «
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