CompTIA's vendor-neutral A+ certification validates the skills expected of an entry-level computer technician in four areas: A+ essentials, IT technician, tech ... » 

CompTIA's vendor-neutral A+ certification validates the skills expected of an entry-level computer technician in four areas: A+ essentials, IT technician, tech support technician, and depot technicianAs the companion book to A+ Certification All-In-One Desk Reference For Dummies (0471748110) this workbook provides hands-on practice that will help test-takers prepare for the examsPacked with hands-on exercises, theory quizzes, vocabulary quizzes on hundreds of terms, and troubleshooting story problems that require critical thinking and application of theoriesA+ is the industry-leading entry-level IT certification with more than 600,000 A+-certified worldwideThe CD-ROM contains example files and a test engine with additional reviews «