Act! X For Dummies

The fun and easy introduction to the latest update to ACT!, the leading contact management/customer relationship management (CRM) software that allows users and... » 

The fun and easy introduction to the latest update to ACT!, the leading contact management/customer relationship management (CRM) software that allows users and organizations to manage their business relationships effectivelyShows how ACT! keeps customer info in one place, providing instant access to names, phone numbers, addresses, appointments, call histories, follow-up activities, etc.Author Karen Fredricks is well-known in ACT! circles and is the ideal person to cover all the bases, such as setting up a contact database; adding, deleting, sorting, and finding contacts; scheduling activities; using the basic ACT! reports; creating sales opportunities; and much moreAddresses the new relational feature that allows all contacts in the same company to be grouped together «