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Boeken
Super Service
Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, »
Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, »
Open Question Selling
Unlock Your Customer'S Needs To Close The Sale... By Knowing What To Ask And When To Ask It »
Unlock Your Customer'S Needs To Close The Sale... By Knowing What To Ask And When To Ask It »
The Winner's Attitude
Using The Switch Method To Change How You Deal With Difficult People And Get The Best Out Of Any Situation At Work »
Using The Switch Method To Change How You Deal With Difficult People And Get The Best Out Of Any Situation At Work »
Business Improv
Experiential Learning Exercises to Train Employees to Handle Every Situation with Success »
Experiential Learning Exercises to Train Employees to Handle Every Situation with Success »
