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Boeken

Creating a High Performance Team
Creating a High Performance Team
Gain the Skills of Today's Successful Leaders »
 
 
 
 
 

Telephone Skills That Satisfy Customers
Telephone Skills That Satisfy Customers
Unleash the Full Potential of the Telephone »
 
 
 
 
 

Handling Difficult People And Situations
Handling Difficult People And Situations
Handling Difficult People and Situations »
 
 
 
 
 

Superstar Customer Service
Superstar Customer Service
Superstar Customer Service »
 
 
 
 
 

Superstar Sales
Superstar Sales
A 31-Day Plan to Motivate People, Build Rapport, and Close More Sales »
 
 
 
 
 

Superstar Leadership
Superstar Leadership
A 31-Day Plan to Motivate People, Communicate Positively, and Get Everyone On Your Side »
 
 
 
 
 

Excellence In Supervision
Excellence In Supervision
Essential Skills for the New Supervisor »
 
 
 
 
 

Achieving Supervisory Excellence
Achieving Supervisory Excellence
Achieving Supervisory Excellence »