Richard F. Gerson

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Richard F. Gerson

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Positive Performance Improvement
Positive Performance Improvement
A New Paradigm For Optimizing Your Workforce »
 
 
 
 
 

Winning The Inner Game Of Selling
Winning The Inner Game Of Selling
How Sports Psychology Turns Ordinary Salespeople Into Extraordinary Salespeople »
 
 
 
 
 

Evaluating Impact
Evaluating Impact
 »
 
 
 
 
 

Performance By Design
Performance By Design
 »
 
 
 
 
 

Guaranteeing Performance Improvement
Guaranteeing Performance Improvement
 »
 
 
 
 
 

The Executive Athlete
The Executive Athlete
How Sports Psychology Helps Business People Become World-Class Performers »
 
 
 
 
 

Measuring Customer Satisfaction
Measuring Customer Satisfaction
 »
 
 
 
 
 

Members For Life
Members For Life
Proven Service and Retention Strategies for Health-fitness and Sports Clubs »
 
 
 
 
 

Beyond Customer Service
Beyond Customer Service
Effective Programs For Retaining Your Customers »