Key Element Guide Service Design
The Official Pocketbook »

Buying Software - A Best Practice Approach
A Best Practice Approach Publishing »

Itil Lifecycle Publication Suite
Service Strategy With Service Design And Service Transition And Service Operation And Continual Service Improvement »

How To Manage Service Acquisition
Making I.T. Work for the Business »

Management Of Risk
Guidance for Practitioners 2010 Edition »

Key Element Guide Service Strategy
The Official Pocketbook »

Prince2 For The Project Executive
Focuses on the important role and responsibilities of the project executive in PRINCE2. It provides answers to the practical questions project Executives are... »

Business Perspective
V. 2 »

Key Element Guide Service Operation
The Official Pocketbook »

How To Manage Performance
Making I.T Work for the Business »