Itil Practitioner Release And Control (iprc) Certification Workbook
CMDB and IT Service Management with Change Management, Release Management and Con »

The Business Relationship Management Handbook - The Business Guide To Relationship Management; The Essential Part Of Any It/Business Alignment Strategy
The Business Guide to Relationship Management; the Essential Part of Any IT/Business Alignment Strategy »

Crm 100 Success Secrets
100 Most Asked Questions on Customer Relationship Management Software, Solutions, Systems, Applications and Services »

Cissp 100 Success Secrets - Certified Information Systems Security Professional; The Missing Exam Study, Certification Preparation And Security Application Guide
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Iso/Iec 20000 Foundation Complete Certification Kit - Study Guide Book And Online Course - Second Edition
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The Itil V3 Intermediate Rcv Capability Complete Certification Kit »

Information Security Management Best Practice Workbook
Implementation And Management Roadmap For Threats, Challenges And Solutions - Ready To Use Supporting Documents Bringing It Security And It Audit Theory Into... »

Itil V3 Service Lifecycle Service Operation (So) Certification Exam Preparation Course In A Book For Passing The Itil V3 Service Lifecycle Service Operation (So) Exam - The How To Pass On Your First Try Certification Study Guide
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Service Level Agreement 100 Success Secrets
SLA Service Level Agreements, Service Level Management and Much More »

The Business Process Management Guide
Practical Methodology and Guidelines to Successful BPM Implementation and Improvement »