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Dealing With Difficult People
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques... »
Explains how to: Identify 10 bothersome behaviors and deal successfully with each of them Understand why people become difficult Use sophisticated techniques... »
Dealing with People You Can't Stand, Revised and Expanded Third Edition
How to Bring Out the Best in People at Their Worst »
How to Bring Out the Best in People at Their Worst »
Dealing With People You Can't Stand: How To Bring Out The Best In People At Their Worst
How to Bring Out the Best in People at Their Worst »
How to Bring Out the Best in People at Their Worst »
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