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Foundations Of Itil
based on ITIL V3. This new title looks at Best Practices described in the ITIL V3 upgrade.... »
based on ITIL V3. This new title looks at Best Practices described in the ITIL V3 upgrade.... »
It Service Management Based On Itil V3
a Pocket Guide. ITSM Library. The Official itSMF Pocket Guide to ITIL V3 This really popular pocket... »
a Pocket Guide. ITSM Library. The Official itSMF Pocket Guide to ITIL V3 This really popular pocket... »
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